Course: Communicate for Impact | iLearn Platform

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Course: Communicate for Impact | iLearn Platform

General
About The Topic:

“We can get people to sit up and listen when we say what we want, by being confident, by planning what to say and by delivering our message powerfully. By identifying our strengths and knowing our talents, we can create the best formula for our performance at work as well as our life.”

By the end of this topic, you will be able to:

Engage with others and understand the impact you have on them.

Make your first impressions count.

Identify different communication styles in action.

Convey your message clearly, concisely and assertively, and ensure you have understood the message others are conveying to you.

Communicate for Impact

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The 7 C's of Communication

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Hearing what People Say

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Communication Mistakes

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Communicate for Impact - Workbook

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Communicate for Impact - Job Aid

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Course Certificate