Giving Feedback

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  General

  About The Topic:

  “Giving feedback; especially when it’s negative is one of the most critical roles you can play. By changing the mindset which you develop and deliver the message (positive or negative) you can greatly ensure the success of the process.”

  By the end of this topic, you will be able to:

  • Define feedback and when it should be used.
  • Deliver appropriate feedback to your colleagues in a range of situations.
  • Give balanced feedback using a seven-step feedback model.
  • Build rapport and empathy with your colleagues in feedback situations.

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• Feedback that Sticks

  
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• Giving Feedback - Workbook

  
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• Giving Feedback - Job Aid

  
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