Courageous Conversations

Course: Courageous Conversations | iLearn Platform

• General

  About The Topic:

  Equipping yourself and your team with the seemingly easy yet challenging nuances of communication will bring your brand all the way to the finishing line and on to victory. Courageous Conversations course is carefully designed to take our delegates a step above and beyond the elements of basic conversational elements in communication.

  By the end of this topic, you will be able to:

  • Know Why Should You Care about Conversations?
  • Create an environment where people can share meaningful input on important matters.
  • Talk to anyone about almost anything.
  • Speak persuasively, not abrasively when the stakes are high, and opinions vary.
  • Learn how to turn disagreement into dialogue and conflict into collaboration.

  Enrol me

  

• Understanding Communication Skills

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• The Communication Cycle

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• The Johari Window

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• Active Listening

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• Giving Feedback

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• Eight Strategies for Effective Email

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• Courageous Conversations - Hear what people are really saying!

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• Courageous Conversations - Extended Feedback Model

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• Course Certificate

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