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Building stronger relationships with clients and businesspeople will aid any contact and clientele list, amplifying the future of a company. Learn more about the importance of ...
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Today’s marketplace is highly competitive, and every organization is looking for a larger share of the market. In an economy where the customer is king, how do sales ...

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Everyone negotiates. We constantly enter into negotiations with potential employers, coworkers, partners, and others. While we negotiate constantly, many of us feel we know ...

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Difficult customers can be aggressive, irrational, demanding or angry. Raise discussion on underlying causes and consider effective, coping strategies. Informs and empowers ...

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Companies that offer differentiated, reliable, and customer-friendly service have a distinct competitive advantage. Because customers have become more demanding, they no ...

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Business acumen is a keen understanding of what it takes for an organization to make money. It combines financial literacy – the ability to interpret numbers on financial ...